MAJOR BENEFITS OF USING

TRAX TT/CRM 

AWARENESS

Tracking & measuring critical sales floor activities breeds awareness. Once your team is aware of store and individual salesperson performance statistics, they can begin the process of evaluation & planning for improvements.

EMPOWERMENT

The TRAX system empowers your management with the tools to not only become aware of the critical facts but in addition they are given tools to guide them in setting proper goals, determining adequate staffing to meet customer traffic, and developing improved salesperson training to help them reach their highest potential.

ACTION & FOLLOW UP

In addition, the TRAX system offers tools to automate follow up with customers through automated follow up activity reminders and automated correspondence. This improves the over all efficiency of store operations, eliminates failed expectations caused by oversights in follow through, and improves customer satisfaction.

RESULTS

The result is that an image of professionalism and excellency will be breed among your customers. Further, through the automated correspondence with your previously unsold market, your team will now be able to recapture those opportunities and convert them to customers creating a new revenue stream that might have otherwise been lost to your competitors.

EASE OF OPERATION

The TRAX system is quick and easy to implement. Once the traffic counters are installed and the software is loaded on your computer, your stores can begin using the system immediately. The system comes with a built in Sales Person Orientation that provides a quick start for the team. In addition, TRAX offers a more in depth training seminar where the Sales Team and Management can be trained in greater detail.

GLOBAL ACCESS

Through the networking software the TRAX system allows you access the TRAX software and tools from multiple computers within your store. In addition, information is uploaded to an external WEB site where information for a single store or a chain of stores is at your finger tips with just a click of a button.  The TRAX website is a secured site that allows access only to those you authorize access to. You have the ability to view all information for all stores or view information for individual stores. Now you will always have access to your information from where ever you are – giving you the opportunity to stay on top of business and maintain the flow of store operations – even when you are not there.

PEACE OF MIND

By automating all customer activity and sales person activity you now have full control over protecting that information by controlling who has access to it, performing physical backups of the stored information, and being able to bridge communications to customers even after your sales staff have left your organization.

EYE TO THE FUTURE

Trax continually keeps our eyes and ears open to the heart beat of our customers. We listen to your needs and have grown our product considerable over the past year. As a result, we are continually improving our product and always keeping our eye on planning new and improved features.

YOU ARE NOT ALONE

The TRAX Support Team understands that TRAX is a mission critical tool for your stores and that is why we make our best effort to always be here for you. We offer support Monday-Friday 9:30am-6:30pm CT. Additionally one of our support team staff members is on call during the evening and weekend hours.

TRAX GUARANTEE

TRAX is currently installed in over 2000 show rooms world wide and through those experiences we have been able to prove a pattern of increased sales among our customers. As a result, TRAX guarantees that you will experience increased revenues of $5000 per salesperson, per month within 90 days or we’ll take the system back, less a 20% restocking fee and any hard dollar installation or expense fees.