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Barry Hoskinson at
Thomasville said:
It may be a coincidence, but in my first full month of
having the system I had the largest selling month in the history of my 12 year
old store!
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Andrea
Kratochvil, Ashley Furniture Home Store said: We didn't realize the full
capabilities of what Trax could do for us until we started to compare traffic
reports and analyzed just how many customers were coming through our doors.
First of all, we are amazed at the volume of traffic we are receiving on a daily
basis. We know thanks to Trax how to utilize our sales people and at what
times.
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TRAX guarantees better customer service because it
automates follow-up and makes it easy for your salespeople to track unsold
customers
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TRAX makes your job easier because it manages important
sales statistics
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TRAX provides automated closing ratios and the strangest
secret in retail, �Revenue per Up�. When you manage using this amazing number
provided for each salesperson your sales performance improves overnight.
Kirby Lammers, Carpet One
Houston said: I am one that believes
in measuring everything. This complete system measures my advertising, where my
customers are coming from, how many customers per hour, day, month, year and a
complete sales analysis so I can manage my store properly.
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We can prove that the typical below average salespersons
closing ratio in the Home Furnishing Industry is less than 10%. However, if
their customers come back on the same projects their closing ration is over
70%.
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TRAX provides three powerful tools which you don�t
currently use:
1.
Professional Automated Thank You Letters personalized for all un-sold
customers. How many times have you received a nice-personal thank you letter
from a company and salesperson from whom you did not purchase?
2.
Automatically prints a Personal To Do List per salesperson. TRAX
provides each salesperson with their own personal secretary therefore they
should never forget a promise made or miss a golden opportunity again.
3.
TRAX guarantees better customer service because it automates follow-up
and makes it easy for your salespeople to track unsold customers.
Jason Rudd, Rudd Furniture
Company said: I Would Like To Thank You For The Smiles I've Made Since
June 13th 1998. That Is Since Finally Wised Up. I Feel It Is Important For A
Small Business, Like Ours, To Have An Edge On Our Competitors.
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TRAX builds an unsold customer database which is an
untapped Diamond Mine. These customers have already risked their lives on
the freeway to visit your store. If you can get them back a second time for
the same project, you will make the sale almost every time.
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TRAX automates your monthly goals program
and brings it to life every week. Don�t make your managers do this manual
task any longer. Here is an interesting fact� 20 minutes wasted each day
equals over 100 wasted hours per year! A good Manager is worth $500 - $1000
per hour in sales revenue. Are your Managers forced to waste time crunching
numbers and reports when they could be observing, coaching, helping
your entire team close more sales and having much more fun on the sales
floor?
Mark Brittnal, Bitterroot
Furniture said: Thank you for making Trax and giving me the opportunity
to learn from it � of all the sales training, performance groups and seminars I
have attended, none come close to
Trax. Trax is something I can use immediately
to improve my understanding of what is going on, on our sales floor by using
numbers � not hearsay.
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Ask yourself the following three hardball questions:
1.
How many good customers visit your company each month and don�t purchase?
2.
How much additional revenue could your company generate per month if you
could increase your closing ratio by 10% without increasing advertising and/or
fixed costs?
3.
Do you know your current advertising cost per customer? Divide last
months total advertising expense by total number of sales made. The industry
average is $104 per customer sold. If you don�t at least measure your companies
accurate closing ratio, you have no idea of your company�s true potential.
TRAX comes
to you and installs a patented traffic counter which:
1.
Counts a family of 4 as one opportunity
2.
Does not count individuals as they exit
3.
The counter is customized for your store and subtracts non
customer activity each hour like the mail-man
and employees that leave and come back from lunch. Your hourly counts
are conservative and your closing ratios are accurate, plus or minus 2%.
Laverne Michaux,
La-Z-Boy Furniture Galleries said:
Ran our opportunity comparison report at the end of March and
was
surprised at the difference in
Trax counted opportunities and the opportunities
that the sales staff had entered into the system... a 66% difference!!
The sales staff suggested that
we had a problem with the trax counter and that it was not accurate... so we sat
someone by the door and had them do a physical count (taking in to consideration
groups and eliminating service people). The Trax counter we found was very
accurate!
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Visit our website
today and receive a free report on how to develop a professional strategy
to capture quality customer information on most unsold customers. 50% to 70% of
all unsold customers will give you their name, address, email, and phone numbers
if they like you, trust you and have the proper incentives. This valuable free
report will improve performance on your sales floor instantly. In addition,
you will receive our free eight minute presentation which describes how the TRAX
CRM/Upboard guarantees better customer service and has been known to double the
performance of some below average salespeople.
Please
click here to receive your free report >>>
Our goal is to
exceed your expectations and help you break new sales records every month.
The following short list
provides a few of the 2000 companies we work with:
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Ashley Home Stores
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LA-Z-Boy
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Thomasville
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Basset Furniture Direct
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Lane
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Wickes Furniture
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Haverty�s Furniture
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W G & R
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Cantoni
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Better Bedding
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Big Sandy Superstores
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Carpet One
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Flooring America
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Furniture Liquidators
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Friedman�s Appliances
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Gallery One
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Linders Furniture
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Star Furniture
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Underpriced Furniture
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World Furniture Mall
Craig Lornson Bassett
Furniture Direct said:
Proof is in the numbers right? - Well, our store
after using and tracking our customer base through the system, finished #1 in
sales performance in the nation, two months in a row, and I attribute much of
the success to the TRAX system, and the information it provided me and my sales
staff to accomplish this goal!
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