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Barry
Hoskinson at Thomasville said:
It may be a
coincidence, but in my first full month of having the system I had the
largest selling month in the history of my 12 year old store!
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Andrea Kratochvil,
Ashley Furniture Home Store said: We didn't realize the full
capabilities of what Trax could do for us until we started to compare
traffic reports and analyzed just how many customers were coming through our
doors. First of all, we are amazed at the volume of traffic we are
receiving on a daily basis. We
know thanks to Trax how to utilize our sales people and at what times.
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TRAX guarantees better customer service because it
automates follow-up and makes it easy for your salespeople to track unsold
customers
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TRAX makes your job easier because it manages important
sales statistics
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TRAX provides automated closing ratios and the strangest
secret in retail, “Revenue per Up”. When you manage using this amazing
number provided for each salesperson your sales performance improves
overnight.
Kirby
Lammers, Carpet One Houston said:
I am one that believes in measuring
everything. This complete system
measures my advertising, where my customers are coming from, how many
customers per hour, day, month, year and a complete sales analysis so I can
manage my store properly.
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We can prove that the typical below average salespersons
closing ratio in the Home Furnishing Industry is less than 10%. However,
if their customers come back on the same projects their closing ration is
over 70%.
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TRAX provides three powerful tools which you don’t
currently use:
1.
Professional Automated Thank You Letters personalized for all un-sold
customers. How many times have you received a nice-personal thank you
letter from a company and salesperson from whom you did not purchase?
2.
Automatically prints a Personal To Do List per salesperson. TRAX
provides each salesperson with their own personal secretary therefore they
should never forget a promise made or miss a golden opportunity again.
3.
TRAX guarantees better customer service because it automates
follow-up and makes it easy for your salespeople to track unsold customers.
Jason
Rudd, Rudd Furniture Company said:
I Would Like To Thank You For The
Smiles I've Made Since June 13th 1998. That Is Since Finally
Wised Up. I Feel It Is Important For A Small Business, Like Ours, To Have
An Edge On Our Competitors.
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TRAX builds an unsold customer database which is an
untapped Diamond Mine. These customers have already risked their lives
on the freeway to visit your store. If you can get them back a second
time for the same project, you will make the sale almost every time.
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TRAX automates your monthly goals program
and brings it to life every week. Don’t make your managers do this manual
task any longer. Here is an interesting fact… 20 minutes wasted each day
equals over 100 wasted hours per year! A good Manager is worth $500 -
$1000 per hour in sales revenue. Are your Managers forced to waste time
crunching numbers and reports when they could be observing, coaching, helping
your entire team close more sales and having much more fun on the
sales floor?
Mark
Brittnal, Bitterroot Furniture said: Thank you for making Trax and
giving me the opportunity to learn from it –
of all the sales training, performance groups and seminars I have
attended, none come close to
Trax. Trax is something
I can use immediately to improve my understanding of what is going on, on
our sales floor by using numbers – not hearsay.
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Ask yourself the following three hardball
questions:
1.
How many good customers visit your company each month and don’t
purchase?
2.
How much additional revenue could your company generate per month if
you could increase your closing ratio by 10% without increasing advertising
and/or fixed costs?
3.
Do you know your current advertising cost per customer? Divide last
months total advertising expense by total number of sales made. The
industry average is $104 per customer sold. If you don’t at least measure
your companies accurate closing ratio, you have no idea of your company’s
true potential.
TRAX
comes to you and installs a patented traffic counter which:
1.
Counts a family of 4 as one opportunity
2.
Does not count individuals as they exit
3.
The counter is customized for your store and subtracts
non customer activity each hour like the
mail-man and employees that leave and come back from lunch. Your
hourly counts are conservative and your closing ratios are accurate, plus or
minus 2%.
Laverne Michaux,
La-Z-Boy Furniture Galleries said:
Ran our opportunity comparison report at the end of March and
was surprised at the difference in
Trax counted opportunities and the
opportunities that the sales staff had entered into the system... a 66%
difference!!
The sales staff suggested that we had a
problem with the trax counter and that it was not accurate... so we sat
someone by the door and had them do a physical count (taking in to
consideration groups and eliminating service people). The Trax counter we
found was very accurate!
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Visit our website today and receive a free report on
how to develop a professional strategy to capture quality customer
information on most unsold customers. 50% to 70% of all unsold customers
will give you their name, address, email, and phone numbers if they like
you, trust you and have the proper incentives. This valuable free report
will improve performance on your sales floor instantly. In addition, you
will receive our free eight minute presentation which describes how the TRAX
CRM/Upboard guarantees better customer service and has been known to double
the performance of some below average salespeople.
Please
click here to receive your free report >>>
Our goal is to exceed your expectations and help you break
new sales records every month.
The following
short list provides a few of the 2000 companies we work with:
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Ashley Home Stores
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LA-Z-Boy
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Thomasville
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Basset Furniture Direct
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Lane
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Wickes Furniture
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Haverty’s Furniture
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W G & R
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Cantoni
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Better Bedding
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Big Sandy Superstores
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Carpet One
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Flooring America
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Furniture Liquidators
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Friedman’s Appliances
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Gallery One
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Linders Furniture
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Star Furniture
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Underpriced Furniture
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World Furniture Mall
Craig
Lornson Bassett Furniture Direct said:
Proof is in the
numbers right? - Well, our store after using and tracking our customer base
through the system, finished #1 in sales performance in the nation, two
months in a row, and I attribute much of the success to the TRAX
system, and the information it provided me and my sales staff to accomplish
this goal!
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