|TRAX Door Counters | TRAX Upboard Systems

OTHER CUSTOMERS >>

We invite you to schedule a live on-line demonstration of our Automated UpBoard CRM to view how easy it is to use on the sales floors of your stores and how much of a timesaver it is for your salesmen over a manual or spreadsheet system.

SCHEDULE LIVE DEMO >>

TRAX's Connect is used by you when instructed by our Sales Representative or Support Techs to connect between your computer and theirs for real-time support or for live demonstrations of our systems.

CONNECT NOW >>

S E R V I C E S - S U P P O R T

CONSULTING | TRAINING

Technical Support
TRAX understands the need for timely support and considers support services to be an integral part of our solution implementation, TRAX users receive unlimited technical support and software upgrades at with our support packages.

Data Conversion Services
If you have existing data, there's no need to be concerned about switching to TRAX. TRAX. offers competitively priced data conversion services to easily ensure a smooth transition of your data to TRAX.

TRAX provides support to our clients via:

Telephone Support
US Toll Free: 1-888-646-5462 or Outside US: 1-713-466-7177

Fax Support
(713) 532-2862

E-mail Support
techsupport@traxsales.com

Online Help
Provided via gotoAssit (modem connect) and (internet connect)

Customer Support Web Page
Once you become an TRAX user you're assigned a password for logging into our Customer Support page. Customer Support provides FAQ tips, "What's New" on upcoming releases, plus the ability to download new TRAX releases.

With all support methods, you'll receive a professional response in a timely manner. Regardless of the issue, TRAX is only an instant away to help you maximize your System investment.