Traffic Trax

Installation

The following instructions outline the installation process for a standard doorway.

Inventory

Sample Installation.  Please note that the CAT5 line will be completely hidden from view in the door frame.

·        Traffic Counter Initial Layout and getting prepared before you install.

·          Please read and make sure you understand before you begin this installation.  Please call (713) 532-1106 if you have any questions.

• Make sure the box is installed horizontally and the red and green lights are pointed into the store and the plastic lens is pointing across the entry towards the reflective material or for wider entrances over 10 feet the included second black box. 

• The top of the counter and the top of the reflective material should be installed at 60 inches to remove counts from small children running back and forth.)  This will put the actual beams at 58 and ½ inches and catches most adults and insures accuracy.
• The reflective strip is approximately 2 inches by 3 1/2 inches and should be mounted vertically on the door frame so the top of the 2 inch strip is exactly 60 inches high off the floor.  Only a 1 inch diameter circle is required to have solid alignment but we provide the extra material to insure the best possible beam reflection.  If you have extra material over hanging on the door frame, trim this so it is neatly flush with the edge and place the additional material on the opposite side of the cut reflector on the frame.
• The traffic counter should be mounted on the hinge side of the doorframe and part of the back of the counter should be exposed so you can easily adjust the alignment screw with the provided 1/16 inch Allen wrench.  Please notice the picture above displays the counter and is mounted so that part of the device is exposed so you will have access to the alignment adjusting set screw and the RJ-12 port and can easily plug in the communication cable.  Sometimes a metal door frame has less than one inch of metal to mount the device and this is fine as long as you can securely tighten the top and bottom screws through the mounting bracket into the door frame securing the device.   This is a line of sight device and the only requirement is that the reflector and the counter maintain clear visibility of one another.
• The wiring should be hidden inside the door frame above the ceiling (if possible) or through wire mold or conduit, and run to the customers existing designated TRAX PC.   Do not run the wire over any lighting boxes or electrical ballast boxes.  And we have found that using push rods for laying the cable makes this job very easy (these are available at Home Depot for around 30-40 dollars and are a good investment for any ceiling or cable running issue.
• The counter has a very good door chime located in the Mux Box) that only goes off when a customer enters (not when they leave).  The Mux box should be installed on a PC in the sales area.  The closer to the sales area the better, and the easier the installation will be for you.  We do not recommend that you install the Mux Box in a server area because the salespeople will not hear the chime and the server area is problematic because techs have been know to disconnect the equipment not knowing what it was.  Also many times a server has a timeout function which stops counts from getting to your web site.
• The Modified CAT5 line (three pair) is then connected with the pre-terminated RJ-12 connection which plugs into any port on the Mux box (black the size of a square cell phone). 

• This also provides power to the counter at the front door and a serial connection to the existing customers PC (Standard RS-232 Serial Connection). 
• When completed always leave the loop back tester and Allen wrench at the store in a TRAX file with the manuals so they can be referred to in the future.  Leave with store manager and ask that they save in a safe permanent location.
• The standard traffic counter (installations at entrances of 10 feet widths or less will have a reflective tape with a peel off back.  The top of this tape and the top of the counter should be placed at exactly 60 inches from the floor.  The 2" reflective tape can be cut so it conforms to any entrance.  IE: an entrance with a one inch step frame at different levels.  A good tip is to not permanently secure the tape until the counter has been aligned.  Use a piece of scotch tape first then peel off back of tape after you see the red light and two solid green lights and have heard a beep when you pass your hand in front of the counter.
• If you must install the counter on a wall please know that you will need to align the counter after the unit is installed.  This can easily be accomplished by shimming the angle to the proper alignment so that you have two green lights and one red light.
• The system has the ability to have a four second delay (counts a family of five as one count) or can count each person separately.  Most customers have us program the four second delay before we send the unit.  To test proper alignment after installation is complete hold you hand in front of the counter so the two green lights go out.  Then slowly move your hand into the store.  You will see the green lights flicker back on then the red light will go off for four seconds then turn back on.  You will also hear the beeper make a short beep.  This means that your counter has counted one entry.  The beep can be turned off and let the customer know that the beeper only goes off when people enter, not when they exit.
• Please note that the counter can be either a USB or RS-232 (9 Pin Serial) connection to the customers PC.  We normally will ship a 9 pin serial unit unless the customer has specified only a USB is available on their PC.  Then the counter is programmed accordingly before it is sent to you.
• The final test to insure that the counter is perfect is to #1 place your hand in front of the counter for two seconds (green lights will turn off.  #2.  Move your hand slowly into the store (in the direction of a customer entering).  You will notice the green lights flickering back on then the red light will go off for 4 seconds and turn back on.  You will also hear the beep from the Mux box.  Your counter is now aligned properly and will begin counting customers.

Please call 713-466-7177 or 713-466-4148 if you have any questions.

1.       AC Adapter Output: 7.5 Volt 300mA

2.      9 Pin Serial Cable 6 ft.  Or USB connection.

3.      Serial Interface MUX Box.  Reduced to about the size of a cell phone.   

4.      Software (installed by TRAX online) before or during installation

5.      125 ft. Modified CAT 5 (three pair) Cable Terminated with RJ-12 (six wire/three pair) connections

7.      Beam Unit 

Included is an accessory packet containing the following.  (Items  Not Pictured)

1.      4 #10 x 1 3/16 Screws with Plastic Anchors

2.      1 Allen Wrench 6 - 32

3.      1 Reflective Strip Sticker 2 x 3 1/4 

4.      9 Pin Serial Loop Back Tester

Note:  The Serial Interface has three inputs.  This device is designed to connect three individual entrances to the same system.  Each port performs the same function and are not beam unit specific.  In a standard one entry configuration the cable may be plugged into any of the three.

Click Here to take a quick test to see if you are ready.

Sample Installation.  Please note that the Modified CAT5 line will be completely hidden from view in the door frame.

Please click the cat