Do
you believe that the Typical Below Average salespersons closing ratio is
less than 10% for
first time customers and is over 70% for customers that return regarding
the same project?
3-5 out of ten of these hot unsold
customers will buy from someone quickly. Can you see how this
follow-up is like stealing these customers back from your fiercest
competitor?
Research
by Fortune 500 Companies Show
•It
costs seven times more to bring in a new customer, compared to every dollar
spent selling an existing customer.
•40%
of all customers who purchase, DO NOT make the purchase in the
same year they first begin to shop.
75%
of the people who make a satisfactory purchase do not go back to that same
store for their next purchase.